FAQ Product pages
Questions and answers about our products
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SXT500 EEC electric scooter (no helmet duty)
Brake pads wear out during use. All disc brakes always have an inner and an outer brake pad. The inner one (towards the wheel) is always fixed, while the outer one can move back and forth. After a certain time, the inner lining must therefore be readjusted and slightly adjusted towards the brake disc in order to ensure an even and safe braking process again. To do this, readjust the large adjusting screw on the inside of the brake calliper accordingly.
It is also possible that the brake pads have reached their run-off / wear limit and need to be replaced with new ones.
On vehicles with drum brakes, you can readjust them using the Bowden cable and the locking screw.
For safety reasons, the lithium batteries in this model can only be charged directly on the connection cable on the battery itself. The charging socket on the side of the vehicle frame does not work in conjunction with our lithium batteries.
Charging only works if the fuse is correctly inserted in the fuse holder on the cabling of the battery.
Another reason can be incorrect and / or interrupted cabling between the individual battery cells.
As a rule, the fault here is that a plug is loose somewhere or that it fails due to a loose connection.
Something small that is preventing the scooter from flowing electricity in all the major parts. For example, it can also be due to a missing blade fuse / not activated main fuse.
The scooter is activated, i.e. the front light lights up, the LEDs light up but the engine does not turn: 1. The side stand
must be raised for the throttle to work. 2. The plug connections on the control unit must be checked here.
Unplug individually and reconnect. Also check the wiring from the throttle grip - this is the cable from the throttle grip
come follow and check.
The side stand must be up for the scooter to drive off. It can happen that the mechanism on the side stand does not work. This must then be replaced so that the scooter works again.
Please adjust the brake calipers using the two adjusting screws. This is a normal process in the course of wear.
The durability of the batteries is highly dependent on the care and maintenance as well as the type of battery per se. The life time of a battery is not indicated in months or years but in number of charging cycles.
Lead-acid batteries usually have a life span of about 200-250 charge cycles.
Lithium batteries depends on the lithium type (LiFePo4 or Li (NiCoMn) O2) have a life expectancy of 1200-1800 charging cycles and are therefore when compared properly over the lifetime even the cheaper battery type and not just more expensive than lead-acid batteries as many believe.
In this case your ignition lock is defective; this has the function of giving the control unit the “command” to switch the scooter off or on. Please replace the ignition lock or contact our customer service.
The rims can be divided into two parts. Please remove the necessary screws and take one part to the left and the other to the right in order to be able to change the tire quickly and easily.
When assembling the rim/s, please pay attention to fixing points, such as valve recesses.
First make sure that the saddle is firmly mounted on the seat post. Also make sure that the quick-release for adjusting the saddle height is also firmly tightened. Press the release lever with one foot and turn the top of the saddle to the left and right with both hands and pull it out upwards together with the seat post.
Readjust the steering head bearing.